Medical Records
Release of Health Information
Torrance Memorial has partnered with Sharecare Health Data Services to fulfill your request for records.
Torrance Memorial is committed to protecting your medical information. For details about your rights and privacy responsibilities, see our Notice of Privacy Practices .
How to Make a Request
To request records and radiology images, complete the online request form . You will need a valid email address and government-issued ID.
When will my online medical record request be ready?
Records are typically ready within 7–15 business days after submission.
How do I check the status of my records?
How do I contact Customer Service?
Additional Questions?
Physician Office Records
To request records from your physician or urgent care visit, click here.
Hospital Records
If you cannot complete the online form, download and complete the authorization form below. Processing is faster using the online request system.
Mail:
Torrance Memorial Medical Center
Attn: Health Information Management Department
3330 Lomita Blvd.
Torrance, CA 90505
Fax:
310-784-4852
In Person:
1st Floor, West Tower
3325 Medical Center Drive
Torrance, CA 90505
Hours:
Monday–Friday, 8:30 AM–4:30 PM (closed 12–1 PM)
Closed weekends and major holidays.
Birth Certificates
Birth certificates for individuals born at Torrance Memorial may be obtained from the Los Angeles County Office of the Clerk Recorder. Visit LAPublicHealth.org or call 213-288-7812.
Billing Information
Medical records do not include billing information. For billing questions, call the Business Office at 800-661-0004.
Fees
Records released for treatment purposes to patients, physicians, or medical facilities are provided free of charge.
