Help Paying Your Bill
Financial Assistance
As part of our mission, Torrance Memorial provides a Financial Assistance Program to patients who are unable to afford the cost of their medical care. TMMC provides medically necessary services, without cost or at a reduced cost, to patients who qualify under our Financial Assistance Policy. For patients who do not qualify, we offer a variety of options to assist with their financial responsibility.
Are You Eligible?
Patients are eligible for financial assistance when their family income is at or below 450% of the Federal Poverty Level (FPL) based on current guidelines.
- Charity Care — For patients whose family income is at or below 200% of FPL, there is no patient responsibility.
- Discounted Care — For patients whose family income is 201–450% of FPL, charges will not exceed amounts generally billed (AGB) for medically necessary services.
Patients scheduled for elective inpatient care, non-emergent outpatient care, or follow-up care require prior approval for financial assistance. Eligibility is determined without regard to sex, race, religion, disability, or other protected characteristics.
How to Apply
1. Download and print the application
Forms are also available:
- In person — Admitting (Main Lobby, Lundquist Tower) or Emergency Department
- By mail — Business Office request
- By telephone — 310-517-1010 (Monday–Friday, 8:00 am–4:00 pm)
2. Submit your application
Torrance Memorial Medical Center
Attn: Business Office
3330 Lomita Boulevard
Torrance, CA 90505
Monday–Friday, 8AM–4PM
Forms may also be submitted to Admitting in the Main Lobby of Lundquist Tower. If you need help completing your application or require an accessible format, contact the Business Office.
What’s Next?
A patient account representative reviews your application for completeness. If information is missing, you will receive a letter outlining what is needed. Review typically takes up to 30 days.
If you have not received a response after 30 days, contact the Business Office.
What Doctors Are Covered?
Not all physicians participate in the Financial Assistance Policy. Please review the provider listing to confirm coverage.
View Provider Listing (PDF)
More Help
For additional assistance, contact the Health Consumer Alliance: 888-804-3536 or visit healthconsumer.org
If you need an accessible format or language assistance, contact the Business Office.
Other Programs
Government Programs
Uninsured/Underinsured Rates
Discounted package pricing is available for select services. Payment is required prior to service. For details, call 310-517-4765.
