Pay Your Bill

For your convenience, you can pay your Torrance Memorial bill online.

Pay Your Bill Online

Billing for Hospital Services

Billing for hospital services begins with charges for our services, supplies and pharmaceuticals during a patient’s hospital visit. For a list of our charges, please click here. As inpatient visits typically cost more than outpatient visits, please click here for a list of average charges by Diagnosis Related Group (DRG).

Understanding pricing for medical services can be complex, however charges do not necessarily predict what a patient may pay. For insured patients, the amount a patient may owe is based on the type of health insurance and coverage benefits the patient has. Please contact your health insurance company to determine your health coverage benefits and to get an estimate of what you may owe for your visit.

For uninsured and underinsured patients, we have a Financial Assistance & Charity Care Program.

How to Ensure Accurate Billing

Here are a few things you can do before your visit to ensure accurate billing:

  • When scheduling your appointment, pre-register. This will ensure that we have the correct information in our system.
  • Make sure you have a good understanding of what is and is not covered by your insurance plan. Make sure Torrance Memorial accepts your insurance plan.
  • If necessary, make sure that your provider has obtained any pre-certification or referral from your insurance company
  • Ask questions
  • Get contact information for financial questions you may have after your visit

Billing Policies

  • Torrance Memorial may ask for your patient responsibility (i.e. co-payments) prior to services rendered, however if you are unable to pay, this does not preclude you from receiving services
  • After services are provided, Torrance Memorial will submit the bill to your insurance(s).
  • After your insurance(s) have paid, you will be billed for any balances left on your account.
  • If your insurance(s) fail to pay the claims, then you will be responsible for the costs incurred during your care.
  • All balances are expected to be paid within 30 days of being billed or the guarantor must make appropriate payment arrangements.

Questions About Your Bill

For questions about your Torrance Memorial bill, please call the Business Office at 1-800-661-0004.