Finding the “Jewel of the South Bay”
I have been a Foundation board member for the past five years and have
loved every minute. Great people, great organization and the best hospital
in the South Bay—who could ask for anything more?
My adventure started about seven years ago while having a conversation
with Craig Leach, Torrance Memorial Medical Center's President and
CEO. Craig was so enthusiastic about the upcoming projects at the hospital,
especially the Lundquist Tower. The outlook was impressive and two years
later I was fortunate to join the board.
Having retired from a career heavily oriented in technology, I have a tendency
to analyze everything. The hospital had received great ratings from several
sources, so I decided to find out what makes Torrance Memorial “the
jewel of the South Bay.”
It did not take long to understand the importance of having a first class
hospital in our community. I asked friends and former patients and the
responses I received were, “best hospital ever,” “fantastic
staff,” and “if I have to be in a hospital, let it be Torrance
Memorial.” Many of these grateful patients are now supporting the
hospital as Ambassadors and Patrons.
I was interested in the hospital’s technological advances. One only
has to visit the Lundquist Tower to appreciate the state-of-the-art medical
facility. Each patient and operating room has the most current technology
available. Waiting rooms are geared toward making families comfortable
and providing progress updates in real time. From the time a patient arrives
at the information desk to the time one is discharged, the experience
is first class.
Torrance Memorial has been recognized as one of the best stroke and cardiovascular
centers, with such innovations as TAVR (Transcatheter Aortic Valve Replacement).
Soon the Hunt Cancer Institute will be housed in the new, all-inclusive
Hunt Cancer Center. Our new affiliation with Cedars-Sinai will add value
to these areas.
The hospital has many events and medical seminars throughout the year to
raise funds and benefit the community, but my favorite activity as a board
member is being able to personally thank our Patrons, Ambassadors and
other supporters on the phone during our annual thank-a-thon.
I am so lucky and honored be part of this organization and proud to work
with the volunteers, doctors, nurses and staff who give so much to keep
our community healthy. I also have a soft spot for the Foundation staff
who work relentlessly.
Needless to say, I found the reason why our hospital is “the jewel
of South Bay.”
Rick Higgins, Technology Management Professional, Retired
Torrance Memorial Foundation Board of Directors