Under general supervision, this position performs shift and departmental
duties to maintain efficient and accurate operation of the hospital's
computer systems. This position acts as a Lead Analyst and reviews/checks
the work performed by other Service Desk Analysts to ensure that the shift
duties are handled in a consistent, steady, and accurate manner to meet
the hospital's schedules and needs. This position requires the ability
to efficiently perform and train on the job functions and tasks listed
for the Service Desk Analysts I and II.