Hospital Ratings

First for a reason...and the reason is YOU!

Torrance Memorial delivers exceptional care, exceptionally close to you and your family. We strive to provide the most current and effective medical technologies administered by clinical experts whose values are centered around the health and wellbeing of our community.

It is our culture to be transparent and to inform the community about the quality of care they receive at Torrance Memorial.

Placing in the Top 3% Among Hospitals in California by U.S. News & World Report
Ranked by Newsweek as the Number One Non-Academic (Teaching) Hospital in the United States, 38th Best Overall Hospital in the Nation and Eighth Best Hospital in California
Earning Eight Consecutive 4-Star Ratings (More 4-Stars Over Time Than Any Other South Bay Hospital) for Patient Experience from the HCAHPS
Meeting the Highest Standards in Nursing by Becoming the First in the South Bay to Achieve and Maintain the Coveted Magnet Designation, Granted by the ANCC

We Are Family

The Torrance Memorial family is a diverse team, driven by the idea of providing excellent health care. The close-knit culture lets employees feel at home with one another, making for a supportive authentic atmosphere.
Excellence of Caring

At Torrance, we're interested in people who care. People who can handle the small stuff without losing sight of the big picture. People who create a better future by focusing on the moment. People who are committed to enhancing the lives of their patients and colleagues.

Hospital Rating Systems

Hospital Compare

The overall rating summarizes up to 57 quality measures on Hospital Compare reflecting common conditions that hospitals treat, such as heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare. Some of the measures used to calculate the overall rating are based only on data from Medicare patients and some are based on data from all patients.

The overall rating ranges from one to five stars. The more stars, the better a hospital performed on the available quality measures. Hospital Compare includes information on many important aspects of quality, such as rates of infection and complications and patients’ experiences, based on survey results.

Read more about the Hospital Compare overall rating.

HCAHPs Patient Excellence

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey asks patients to rate their experiences at key medical centers. The Centers for Medicare and Medicaid Services (CMS) measures the results of the government-mandated survey and each quarter gives the hospitals stars based on those results.

As a comparison, 3,499 hospitals in the country are eligible for HCAHPS ratings, 82 in Los Angeles County. Hospitals that participate must have at least 100 completed surveys in a 12-month reporting period. During the 12-month period reflected in these ratings, Torrance Memorial collected more than 3,000 surveys.

US News & World Report

For the 2017-18 rankings, U.S. News evaluated more than 4,500 medical centers nationwide in 25 specialties, procedures and conditions. In rankings by state and metro area, U.S. News recognized hospitals as high performing across multiple areas of care and receive a rating in 9 common procedures and conditions, including hip replacement and COPD. Torrance Memorial was recognized as high performing in the following specialties, procedures and conditions: heart failure, colon cancer, hip replacement, knee replacement, lung cancer and urology. The U.S. News methodologies include risk-adjusted survival and readmission rates, volume, patient experience, patient safety, quality of nursing care and other care-related indicators.

Newsweek

Newsweek partnered with Statista Inc., a global market research and consumer data company, to develop a groundbreaking ranking of the world’s best hospitals. For the recommendations, Statista collaborated with GeoBlue and invited tens of thousands of doctors, hospital managers and other health care professionals to take part in an online survey, which was included in the hospital ranking methodology.

In all, Newsweek’s rankings are based on three data sources: 1) recommendations from medical experts (doctors, hospital managers, health care professionals); 2) results from patient surveys; and 3) key performance indicators (quality and safety metrics gathered by leading independent health care oversight organizations).

Read more about how Newsweek ranks and rates hospitals.

Magnet

The Magnet Recognition Program® is administered by the American Nurses Credentialing Center (ANCC), the largest and most prominent nurses credentialing organization in the world. It recognizes healthcare organizations that provide the very best in nursing care and professionalism in nursing practice. The Magnet Model provides a framework for nursing practice, research, and measurement of outcomes, and is comprised of various elements deemed essential to delivering superior patient care.

Read more about the Magnet Recognition Program.

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