You Are What Torrance Memorial Is All About
Your healthcare needs - and the healthcare needs of your family, neighbors
and colleagues - help to determine the services we provide today. Generations
before you inspired us to grow from a small local hospital to a health
system. Our future plans are based on your changing health care needs,
as well as those of your children and their children.
For over 90 years, Torrance Memorial's leadership, volunteers, and
staff have come from the local South Bay, Peninsula and Harbor communities.
These men and women act in the best interests of our communities - in
your best interest. In emergencies - including heart attack or stroke
- you can be sure that Torrance Memorial has the expertise and technology
to provide the best possible care. You can turn to Torrance Memorial for
treatment of injuries or illnesses; for information about disease prevention,
risk factors or symptoms; and for health-education classes, support groups,
or nutritional counseling.
Our site will take you to pages of detailed information about medical specialties,
educational programs, physician referrals and more. And if you require
additional assistance, please call us at 310-325-9110.
First for a reason, and the reason is you.
Our Mission
Torrance Memorial Medical Center is a locally governed, 446-bed, non-profit
medical center, the purpose of which is to provide quality healthcare
services, predominantly to the residents of the South Bay, Peninsula and
Harbor communities of Los Angeles County.
Under the governance of a community-based Board of Trustees, Torrance Memorial
serves the public interest by:
- Improving the community health within the scope and expertise of its resources
- Offering the most current and effective medical technologies rendered in
a compassionate, caring manner
- Maintaining long-term stability in order to assure its strength and viability
for the benefit of the community
Our Values
The employees, physicians and volunteers of Torrance Memorial Medical Center
support our mission through a set of core values. Each and every member
of your care team promotes recovery and healing by embracing the values of:
Service
We value service as our special ability to administer compassionate health
care and support to people in need of assistance.
The employees and volunteers of Torrance Memorial Medical Center take pride
in providing dependable high quality health care service to our customers.
These customers include patients, families, physicians, health care payers,
and each other. We are dedicated to provide a safe, clean, friendly environment
with timely delivery of patient care. The importance of effective communication
is recognized and maintained. We are committed to serve and willingly
work to sustain and assist everyone who needs our special care.
Excellence
We value excellence as the standard of performance for which we strive
in the provision of health care services and in our relationships.
The employees and volunteers of Torrance Memorial Medical Center commit
to provide a quality of service unique in its knowledge, skill, and caring
for people. The value of every human being is respected and considered
worthy of special attention. We take responsibility to behave from a high
level of personal and organizational integrity.
Knowledge
We value knowledge as an essential component critical to our work environment
and to the care we provide.
The expertise and skills of the employees and volunteers making up the
community of Torrance Memorial Medical Center are important in providing
services to our patients/physicians/customers. Our awareness, recognition,
and understanding of individual and situational needs, as well as our
skill in meeting these needs, are vital behaviors. Knowledge is used to
identify and solve problems and to provide services that require developing
new systems and improving established systems and procedures. Informed
decision making and judgment are considered essential in the performance
of each Medical Center employee. We are committed to training, educating,
and cultivating expertise in ourselves to provide quality services.
Stability
We value stability as the foundation upon which a viable institution is
maintained for the benefit of the community.
The employees and volunteers of Torrance Memorial Medical Center recognize
the importance of sustaining fiscal responsibility without compromising
quality. The strength to stand and endure is derived from an atmosphere
of responsible, cooperative and innovative effort.
Community
We value community as the interdependent group of diverse people who are
drawn together to provide services at Torrance Memorial Medical Center.
The community of Torrance Memorial Medical Center recognizes that our commitment
to our patients and their loved ones, our physicians, the general public
and to each other make Torrance Memorial Medical Center a warm and caring
part of the South Bay/Peninsula community. We share a common value for
the worth of each person and a common goal of providing quality health
care services. We are devoted to a health care team approach in delivering
patient care, offering support and giving positive acknowledgment to every
member of the team. We celebrate each other's victories and mourn
each other's losses. We recognize that our combined efforts are greater
than the sum of the parts.