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Patients > Patient Portal > Request A Account
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How to Request a MyTorranceMemorial Account

For the security of our patients' health information, online access through MyTorranceMemorial account requires that a patient have an e-mail address and must be requested using one of the following methods:

  • During the admission process
  • In-person request at Torrance Memorial Health Information Management (HIM) Department

During the Admission Process

For patients who are admitted to the medical center:

  1. If you were admitted to the medical center or Emergency Department and are at least 18 years of age, you will be enrolled in MyTorranceMemorial when you provide your e-mail address to a registration team member.
  2. We will send an e-mail to the address you provide with the personalized information you need to create a secure online account.
  3. You will create your secure online account with a username and password.
  4. You will receive a welcome e-mail with a link to access your health information.
  5. You will have the ability to login and securely access your personal health information.

In-Person Request at Torrance Memorial Health Information Management Department (HIM)

For patients who prefer to make the request in person:

  1. You will go to the Health Information Management (HIM) department and provide Health Information Management personnel with your e-mail address.
  2. Health Information Management personnel will enter your information into MyTorranceMemorial.
  3. Using the e-mail address you provide, we will send an e-mail with the personalized information you need to create a secure online account.
  4. You will create your secure online account with a username and password.
  5. You will receive a welcome e-mail with a link to access your health information.
  6. You will have the ability to login and securely access your personal health information.

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