When your in-hopsital care is complete you will be discharged by your physician. However, this does not necessarily mean your treatment is over. There may be medications you need to take, therapy, follow-up appointments or other care related to your illness or injury. The professionals in our Case Management department work closely with your doctor and nurses to develop a discharge plan. This includes coordinating the details of your continued care to provide a smooth transition home or to a nursing facility. The Case Management staff will advise and assist you with these plans.
Make Transportation Arrangements
Please make transportation arrangements in advance of your visit. Depending on your procedure, you may not be able to drive. If you are unsure, ask the pre-registration representative or nurse.
For your convenience, Torrance Memorial offers a van transportation service at no charge for inpatient and outpatient appointments to and from the medical center. For appointments to physician offices located adjacent to the medical center there is a $5.00 fee each way or $3.00 fee each way for adults over the age of 50.
This service is available Monday through Friday between 8:30 AM and 4:00 PM. Van transportation serves are available to the communities of Torrance, Lomita, Redondo Beach, Hermosa Beach, Manhattan Beach, Gardena, El Segundo, Harbor City, San Pedro, Wilmington, Carson, Palos Verdes Peninsula, Lawndale and Hawthorne.
Reservations are required. Please call the Van Transportation Department at 310-517-4764. Due to demand, this service is provided on a first-come, first served basis.
You have the option of filling your prescription(s) at Torrance Memorial Outpatient Pharmacy. A family member or other person you designate may take the prescription(s) to the Outpatient Pharmacy before you are discharged, or you may ask your nurse to fax the prescription(s) in advance. Your prescription(s) can be picked up during regular business hours from the Outpatient Pharmacy before or as you leave the medical center. At the time of pick-up, the pharmacist will review the medications with you or your designee and answer any questions.
Concerns Regarding Your Discharge
If you feel that you are being discharged too soon or have other concerns please call the department of Case Management 310-325-9110 ext. 4727.
Transitional Care Solutions
Torrance Memorial offers a complimentary online resource to help you determine the best solution following discharge, whether you are coordinating care locally, or looking for a facility or service miles away.
The Care Coordination Center provides a post-hospital follow-up appointment to review your discharge instructions. This will help reduce the risk of complications.
Torrance Memorial's Ambulatory Care Management team, can help you organize your medications, assist in coordinating doctor’s visits, and even arrange for transportation through community resources.