Welcome to the Torrance Memorial Medical Center
Application Portal. The portal is an Internet site dedicated to helping employees and medical
staff access information and applications securely from their homes or offices.
Before attempting to connect to this system, the following steps need to
be completed successfully:
Review and verify that your system meets the
requirements for access
Before access can be granted, you must submit a completed
Remote Access Agreement form
Download and install the appropriate Citrix client software. You only have
to do this once. If you already have the Citrix software installed, proceed
to step #4. Download the appropriate Citrix Client for your operating
Log in to the
Application Portal web site. You must have a valid log on account to perform this step. (If
you don't have a log-on account, please call 310-517-4741)
Dragon Medical One (DMO) - WINDOWS ONLY from
- Ensure sure you have local Administrator privileges on the computer you
are installing this AND a working Nuance USB PowerMicII/III (Recommended).
Download & install in this Order:
Citrix Receiver 4.9 LTSR (ver. 14.9.4000.9)
*NOTE: If you are using Other Citrix-based EHR/EMR, check functional compatibility
BEFORE installing Citrix Receiver 4.9 LTSR.
- Nuance Citrix Client Audio Extension.exe (ver. 126.96.36.199)
- Nuance PowerMic Citrix Client Extension.exe (ver. 188.8.131.52)
Verify the 2 extensions installed properly, go to Control Panel -> Programs
-> Programs and Features (see screenshot). *Note: The
2 Nuance Client Extensions “Installed On” dates
MUST be NEWER/SAME than the Citrix Receiver 4.9 LTSR.
If you have problems with the Citrix installation or using this system,
please contact the Torrance Memorial Information Systems Service Desk
at 310-517-4741 for assistance.
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